Brand identity projects take 4 to 6 weeks. Website design runs 3 to 5 weeks. Pitch decks average 2 weeks. Packaging depends on structural complexity but usually 3 to 4 weeks. Every project gets a specific timeline before any work starts.
Yes. About 70 percent of our clients are outside the LA area. We work remotely with clients across the country. All collaboration happens over video and shared design tools.
Every package includes revision rounds. If the direction genuinely does not serve you, we have a structured process to reset. We do not disappear when there is a disagreement.
Standard packages are single fixed payments processed through Stripe. For larger projects, milestone-based payments can be discussed before the project starts.
Yes. Use the custom package builder to select exactly what you need. Or contact us directly if you have a specific scope that does not fit a standard package.
A completed project brief, any existing brand assets, and examples of design you like. We send you a brief template when you book. You do not need to have everything ready before reaching out.
Yes. Every deliverable is sent digitally via email, shared files, or Google Drive. We do not ship physical goods.
Identity work: AI, PDF, SVG, PNG, EPS. Web design: production-ready Figma. Pitch decks: PowerPoint and Google Slides. Packaging: press-ready PDFs with source files. Everything is organised and labelled.
Sometimes, with the Rush Delivery add-on. Contact us first to check availability before configuring your order with that option.